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Administrative Professional's Certificate

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The UT Administrative Professional's Certificate is designed specifically for administrative professionals of various levels whose main job is to provide direct programmatic or management support.

The program provides a unique opportunity to develop strategies for achieving optimum work outcomes and to enhance communication skills (written and verbal).

A certificate is awarded upon completion of the following:

• Four core courses: Business Communication Skills, Effective Listening Skills, Mastering Your Time, and Customer Service

Three electives

One technology elective

Courses may be taken individually, but UT Professional & Personal Development will give priority to those who enroll in the certificate program.

Upcoming courses:

Improve Organizational Skills (Nov. 12, 2009; $99)
Instructor: Mary Pankiewicz

Keeping It Together During Change and Stress (Nov. 18, 2009; $99)
Instructor: Bob Lash

New! Professionalism (Dec. 1, 2009; $99)
Instructor: Janice Hampton

New! Basics of Business Math Series (Online; $139)

Business Communication Skills (Feb. 2, 2010; $99)
Instructor: Janice Hampton

Customer Service (Feb. 9, 2010; $99)
Instructor: Janice Hampton

Mastering Your Time (Feb. 19, 2010; $119 and includes profile)
Instructor: Laura Barron

Effective Listening Skills (Feb. 23, 2010; $99)
Instructor: Bob Lash

Keeping It Together During Change and Stress (March 3, 2010; $99)
Instructor: Bob Lash

Professionalism (March 9, 2010; $99)
Instructor: Janice Hampton

Improve Organizational Skills (March 18, 2010; $99)
Instructor: Mary Pankiewicz

Basics of Business Math Series (Online; $139)

line

E-mail professionalpgms@utk.edu or call (865) 974-0150 for more information.

UT Professional & Personal Development provides non-credit programs and courses for professional certification, business management, and leisure and life enhancement.